Digital Card Experience

More ways to manage your OCCU credit card coming soon

We’ve recently made significant improvements to the user experience for our members with an OCCU contactless credit card, and we’re thrilled to announce that more enhancements are on the way! Soon you'll be able to set alerts, transaction limits and travel notices on your OCCU credit card right from your MyOCCU Online & Mobile. Stay tuned; we'll continue to share with you when these features are introduced!
 

MANAGE YOUR CARD IN MYOCCU ONLINE & MOBILE »

What is a contactless card?

Your new OCCU Visa card contains a chip that lets you make payments securely to merchants across the country without your card leaving your hand. If you’re using your card at the register, you can now enjoy tap-to-pay at participating merchants. No more swiping, then reswiping, then accidentally taking your card out of the terminal too soon — you know the drill, and it’s a thing of the past.

Payments on your new OCCU credit card

Now that you’re using your new OCCU credit card, we have a few tips to help you setup and manage your credit card payments.

If you used Bill Pay in MyOCCU Online & Mobile, we now have a faster way for you to make payments to your OCCU credit card!

Here are the steps to setup and manage payments for your new OCCU credit card from an OCCU account.

MyOCCU Online (desktop)

  1. Navigate to the Move Money menu and select Transfers.
  2. Select the Classic tab on the Transfers page.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.

 

MyOCCU Mobile (smartphone)

  1. Tap on the Transfers icon at the bottom of your screen
    1. If you’re on an Android device, tap the three lines icon in the top left corner to expand the menu and select Transfers.
  2. Tap on the Make a Transfer option.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.

* If you would like to set up Current, Last Statement Balance or Minimum as a recurring payment, please contact us via Secure Message through the Message Center or call our Member Contact Center at 800.365.1111.

 

Please note: If you have Bill Pay set up at another financial institution for your OCCU credit card, you’ll need to update the address to make sure your payments are received and applied to your account.

Oregon Community Credit Union

PO Box 60510

City of Industry, CA 91716-0510

Next steps for you to consider  

  • Enroll in MyOCCU Online & Mobile. If you’re not using MyOCCU Online & Mobile already, now’s a great time to start.
  • Set up your monthly automatic payments for your credit card. Once your card has been added to MyOCCU Online & Mobile you can set up your monthly automatic payment. Not using MyOCCU Online & Mobile to manage your card? Connect with our team by calling 800.365.1111 and we can help.
  • Update your card information for any reoccurring payments. Your new card has a new card number, so take stock of any bills that are automatically paid with OCCU credit card and update the card information as necessary.

Current business cardholder members

Once you receive your OCCU Business Visa card you’ll be able to manage your credit card alongside all our other business accounts in MyOCCU Online & Mobile. If you need additional support with your new OCCU Business Visa, we recommend for you to connect with our Business Services team by emailing BServices@MyOCCU.org.

Have questions or need help?

Our team is here to help. Connect with us and we’ll help get you started with your new contactless card. 

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