2015 was another great year for Oregon Community Credit Union (OCCU). We were excited to welcome 20,821 new members to our family, ending with a total of 132,217 member-owners! The Board and Management are proud to make a difference for our members through the products and services we offer and the way we deliver them. There is a fundamental difference in how we operate. As a not-for-profit financial cooperative, we return our profits to our members through lower loan rates, higher deposit rates and ongoing investments in technology to provide security and convenience. As a cooperative, the more products and services our members use, the more value we can return every year.
Our continued success in creating remarkable member experiences stems from our talented staff. They are the heart and soul of our organization. Even though the economy is starting to improve, we know that bad things happen to good people, and our staff is dedicated to offering support and guidance. Our members have told us it’s different here because of our employees. We’re so proud of the work they do each day, and the fact that in 2015 they volunteered more than 1,775 hours in the community at local schools and nonprofits.
In 2015, we introduced a full suite of business services for our members. We take security seriously and in 2015 were one of the first institutions on the West Coast to implement EMV/chip debit and credit cards, to protect our members. We also upgraded our Mobile and Internet Banking systems with new features and enhanced security.
Our Board of Directors is focused on strategic planning for the future of OCCU. With the increasingly competitive landscape and technology innovators fragmenting the market, it is essential the Board and Management are aligned to stay relevant for our members.
We have exciting things planned for 2016, including continuing to expand our security features, additional enhancements to Mobile and Internet Banking, more educational opportunities and a new website! We strive to make managing money convenient for our members through the products, services and financial resources we offer. We believe in the partnership with our members and together we can help make a difference in all stages of life – from opening a first savings account to planning for retirement.
The year ahead is looking bright! Reach out to see how we can bring more to your banking relationship. Together, we can make 2016 the best year yet.