2015

Annual
Report

A year that made a difference for our members

We had a remarkable 2015, didn’t we? Not only did we help our members on their financial journeys, but we also continued to add value to OCCU membership with investments in products, services, tools and security to make doing business with us even easier. We added value in our communities too, making donations of time and money to Oregon nonprofits and schools. We welcomed new members into the OCCU family and got to know many who’ve been with us for years even better. We made a lot of unforgettable memories in 2015 and we can’t wait to make even more with you in 2016.

We’re proud to serve our members

132,217

Remarkable Members

Welcome, new members!

We’re so thankful to have welcomed 20,821 more members to OCCU in 2015.

That’s a 20% increase over 2014!

We made special memories with members old and new

We collected testimonials from members who simply wanted to share their OCCU story. Hear their stories »

“OCCU feels like home… it just feels like community.”
Melissa Hurley, OCCU Member
631 Member Responses

We had 631 members eagerly respond to share their story.

99% Positive Experiences

99% of the member stories we received were positive.

We helped our members bank anytime, anywhere

Our members’ time is valuable. That’s why we introduced even more convenient tools and products to help our members save time on their banking needs.

139

Modified Loan Terms

We worked with 139 members to modify loan terms so they could improve their financial position.

1,237,399

Branch Transactions

We helped members complete 1,237,399 transactions in our branches.

186,400

Mobile Deposits

Our MyOCCU Mobile Banking app helped members complete 186,400 mobile deposits totaling $86 million.

415

Home Buying 101 Journeys

415 of our members started their home buying journey from our Home Buying 101 center.

Learn More »

NEW

ATM Features

We added new features like Shared Branching to many of our ATMs.

139

Modified Loan Terms

We worked with 139 members to modify loan terms so they could improve their financial position.

1,237,399

Branch Transactions

We helped members complete 1,237,399 transactions in our branches.

186,400

Mobile Deposits

Our MyOCCU Mobile Banking app helped members complete 186,400 mobile deposits totaling $86 million.

415

Home Buying 101 Journeys

415 of our members started their home buying journey from our Home Buying 101 center.

Learn More »

NEW

ATM Features

We added new features like Shared Branching to many of our ATMs.

139

Modified Loan Terms

We worked with 139 members to modify loan terms so they could improve their financial position.

1,237,399

Branch Transactions

We helped members complete 1,237,399 transactions in our branches.

186,400

Mobile Deposits

Our MyOCCU Mobile Banking app helped members complete 186,400 mobile deposits totaling $86 million.

415

Home Buying 101 Journeys

415 of our members started their home buying journey from our Home Buying 101 center.

Learn More »

NEW

ATM Features

We added new features like Shared Branching to many of our ATMs.

We gave our members the help and care they deserve

Our mortgage loan team helped 804 of our members move into new homes or get the most out of their current home, and saved members more than $14,000 per month by refinancing.

We made shopping more secure for our members

We issued 95,000 credit and debit cards with secure EMV chip technology to keep our members safe and sound. We were the first credit union to issue both credit and debit cards with EMV chips on the West Coast.

We worked together to strengthen our local communities

We donated $372,781 toward local sponsorships to better our communities

$156,301

We supported nonprofits and organizations with $145,741 in donations. We also gave more than $6,060 to support financial literacy in our communities and $4,500 to local high schools.

$162,625

We funded scholarships to help Oregon students succeed in their continued education through programs like PathwayOregon.

$53,855

OCCU employees believe in giving back so much, they donated their own money to local charities like United Way.

Our team spent 1,775 hours volunteering at various nonprofits around Oregon.

1,775
Hours
74
Days
10.5
Weeks
2.4
Months

Random Acts of Kindness

We surprised University of Oregon students with gifts from tablets to bikes to TVs and awarded one lucky Chemeketa Community College student with $5,000 to help with tuition.

+
=

At our annual Shred Fest in May, we shredded 21 tons of personal documents so our members and community residents could feel safe and secure.

14 tons

at our annual event

7 tons

collected at OCCU branches in May

Our 2015 Financial Summary

Statement of Income

As of 12/31/2015
Income from Loans $45,847,131
Income from Investments $895,818
Other Operating Income $22,380,387
 
Gross Operating Income $69,123,336
Less Operating Expenses $53,340,677
 
Income from Operations $15,782,659
Plus Non-Operating Gains $1,094,907
 
Income before Dividends $16,877,566
Less Dividend and Interest Expense $6,452,382
 
Net Income $10,425,184


As we grow, we give back

Giving back is part of who we are and we work hard to reinvest our income in products, services and technologies that will bring even more value to OCCU membership.

Statement of Financial Condition

Assets
Loans to Members (Net) $1,199,906,057
Cash on Hand $8,992,844
Cash on Deposit $152,057,545
Investments $26,498,642
Land and Building $12,106,534
Furniture and Equipment $3,238,848
Other Assets $28,230,700

Total Assets $1,431,031,170


Liabilities and Equity
Notes Payable $0
Dividends and Other Liabilities $23,086,328

Total Notes, Dividends & Other Liabilities $23,086,328
 
Shares $560,371,769
Share Drafts $88,001,063
Money Market Accounts $416,105,674
Certificate and IRA Accounts $225,808,075

Total Member Share Accounts $1,290,286,581
 
Total Equity $117,658,261

Total Liabilities and Equity $1,431,031,170



More than you expect. Everything you deserve.

2015 was another great year for Oregon Community Credit Union (OCCU). We were excited to welcome 20,821 new members to our family, ending with a total of 132,217 member-owners! The Board and Management are proud to make a difference for our members through the products and services we offer and the way we deliver them. There is a fundamental difference in how we operate. As a not-for-profit financial cooperative, we return our profits to our members through lower loan rates, higher deposit rates and ongoing investments in technology to provide security and convenience. As a cooperative, the more products and services our members use, the more value we can return every year.

Our continued success in creating remarkable member experiences stems from our talented staff. They are the heart and soul of our organization. Even though the economy is starting to improve, we know that bad things happen to good people, and our staff is dedicated to offering support and guidance. Our members have told us it’s different here because of our employees. We’re so proud of the work they do each day, and the fact that in 2015 they volunteered more than 1,775 hours in the community at local schools and nonprofits.

In 2015, we introduced a full suite of business services for our members. We take security seriously and in 2015 were one of the first institutions on the West Coast to implement EMV/chip debit and credit cards, to protect our members. We also upgraded our Mobile and Internet Banking systems with new features and enhanced security.

Our Board of Directors is focused on strategic planning for the future of OCCU. With the increasingly competitive landscape and technology innovators fragmenting the market, it is essential the Board and Management are aligned to stay relevant for our members.

We have exciting things planned for 2016, including continuing to expand our security features, additional enhancements to Mobile and Internet Banking, more educational opportunities and a new website! We strive to make managing money convenient for our members through the products, services and financial resources we offer. We believe in the partnership with our members and together we can help make a difference in all stages of life – from opening a first savings account to planning for retirement.

The year ahead is looking bright! Reach out to see how we can bring more to your banking relationship. Together, we can make 2016 the best year yet.

Best regards,


Beverly Anderson
Board Chair


Mandy Jones
CEO

From your OCCU Supervisory Committee

The Supervisory Committee is appointed by the Board of Directors from among the members of Oregon Community Credit Union. The Committee acts as our members’ representative in monitoring operations of the Credit Union, making sure it is soundly managed.

The Committee ensures that an overall financial audit and verification of members’ accounts are performed on an annual basis and that the Credit Union has adequate internal controls on their operational procedures to provide for the safety of the members’ assets. The Committee reviews all audits, and reports any significant findings to the Board of Directors.

The annual financial audit and verification of members’ accounts for 2015 were completed by the Certified Public Accounting firm Eide Bailly, LLP with an effective date of September 30, 2015. Their formal opinion letter confirmed that the financial statements fairly represent the financial position of Oregon Community Credit Union.

In addition to the verification of members’ accounts and annual financial audit, the committee also reviews all other internal audits. During 2015, these internal audits were performed by the audit firm Doeren Mayhew. Credit Union Management continues to respond promptly to implement procedural changes to strengthen the Credit Union’s operational soundness.

The support and cooperation from the Board of Directors, Management and Staff is greatly appreciated.

Jason Barber
Supervisory Committee Chair

Meet Our OCCU Team

Board of Directors

Beverly Anderson
Chair

Tom Larson
Vice Chair

Genevieve Parker
Secretary

Doug Wilkinson

Abe Kossol

K.C. Huffman

Jeremy Green

Mandy Jones
CEO, Treasurer

 

Associate Board Members

Bill Inge

Jeanine Wallace

Executive Team

Mandy Jones
Chief Executive Officer

Ron Neumann
Chief Financial Officer

Jerry Liudahl
Chief Credit Officer

Deborah Mersino
Chief Marketing Officer

Darrell Stark
Chief Retail Officer

Ethan Nelson
Vice President, Lending

Angela Peacor
Vice President, Corporate Services

Greg Schumacher
Vice President & Compliance Counsel, Enterprise Risk and Administration

Ty Robbins
Vice President, Technology

Scott Roots
Vice President, Investments & Insurance

Supervisory Committee

Jason Barber
Chair

Bruce Abrahamson

Greg Nelson

Jessica Bonin

Rick Varnum