Annual Report

As a not-for-profit financial cooperative, we return our profits to our member-owners by offering lower rates on loans, higher rates on deposits and through ongoing investments to enhance services, technology and security.

Our steadfast commitment to providing the highest standard of service and going above and beyond to provide a remarkable experience remains. Our goal is to offer proactive, personalized service and work to foster stronger connections and deeper relationships.

At OCCU, we are proud to be able to combine this level of exceptional service, unparalleled value and active community involvement to make a difference in the lives of our members and the communities we serve.

In 2017, we heightened our focus on bringing more value to our members by researching and developing new ways to anticipate and meet your needs and enhancing experiences across all channels. This laser focus has become a part of the everyday work of our team. We work to put the needs of our members at the center of every decision we make. This commitment to providing value and enhancing member experiences is just one of the ways it's different here.®

As we work toward early 2019, we’re working to bring you a new digital banking platform to enhance your experience and to provide you with more self-service options for managing your finances with OCCU. This is a large undertaking for OCCU, but we believe the outcome will bring additional value, tools and convenience to you.

As we look forward to a successful 2018, we realize that part of the success includes transition to new leadership. I am excited about the future of OCCU under the leadership of your new CEO, Ron Neumann. He has been an integral part of the OCCU Management Team and is a leader who cares deeply about this organization, our member-owners, our employees and the communities we share. His dedication to keep the best interests of the member at the forefront of our work is unmatched. Under his guidance, I am confident that OCCU will continue to thrive and bring more value to you.

I would be remiss if I didn’t take this opportunity to share what an absolute honor it has been to lead this organization for the past 12 years. As a credit union, we have had phenomenal growth in membership, employees, services and assets during my tenure. Along with that, we’ve shared so many meaningful, life-impacting moments with our members.

From supporting the experience and excitement of buying first cars and first homes to helping members navigate through more challenging times in their lives and set positive goals for the future, we strive to be by our members’ side every step of the way.

As part of that commitment, the opportunities we have had to give back to the community has been nothing short of remarkable, and I am honored to have played a part in helping to build a stronger, healthier community for us to share with generations to come.

Thank you again for allowing me the privilege to serve you. On behalf of the Board of Directors, Management and our more than 350 employees, please accept our sincere appreciation for your membership and the trust you place in us.

Best regards,

The Supervisory Committee is appointed by the Board of Directors from among the members of OCCU. The Committee acts as our members’ representative in monitoring the operations of the Credit Union, making sure it is soundly managed.

The Committee’s role is to ensure that an annual overall financial audit and verification of members’ accounts is performed and that the Credit Union has adequate internal controls to provide for the safety of member assets. The Committee reviews all audits and reports any significant findings to the Board of Directors.

The annual financial audit and verification of members’ accounts for 2017 were completed by Certified Public Accounting firm Moss Adams with an effective date of September 30, 2017. Their formal opinion letter confirmed that the financial statements fairly represent OCCU’s financial position.

In addition to the verification of members’ accounts and annual financial audit, the Committee also reviews all internal audits. During 2017, these internal audits were performed by the audit firm Doeren Mayhew. Credit Union Management continues to respond promptly to mitigate any operational issues as they arise.

The support and cooperation from the Board of Directors, Management and staff is greatly appreciated.