2018 Annual Report

The OCCU staff has been working hard on your behalf to ensure that you will soon enjoy a new digital banking platform, MyOCCU Online & Mobile, which will roll out this spring. We’ve designed it with you in mind. From the intuitive navigation and customizable security options to the fully integrated bill pay and new self-service features, we are excited to introduce you to what we’ve been working on for more than a year.

What’s even better is that MyOCCU Online & Mobile will continue to evolve with regular enhancements. There will be new releases, so you will be able to look forward to even more dynamic functionality and added conveniences later in 2019 and beyond.

Trusting where you put your money matters, and OCCU values the confidence you place in us. In 2018, we took measures to further ensure the safety and soundness of your financial institution. We grew our capital reserves, which will allow us to invest in areas like technology, better rates and your community, all while operating well within regulatory and compliance standards.

Throughout last year, we had much to celebrate. We launched our OCCU Foundation and made an inaugural gift of $500,000 to support the Heartfelt House at PeaceHealth Sacred Heart Medical Center at RiverBend. The Heartfelt House, located in Springfield, will be operated by Ronald McDonald Charities.

Our community giving, and involvement, didn’t stop there. In addition to the more than $180,000 given back to community organizations, OCCU continued its longstanding commitment to the University of Oregon’s PathwayOregon program, making college a reality for eligible Oregonians. I’m proud to say that our employees gave back too, donating nearly $48,000 to United Way of Lane County and spending more than 1,800 hours in the community volunteering.

Thank you for choosing OCCU today and every day. We recognize that you have a choice of whom you partner with for your financial services. We never take that for granted. In 2019, we look forward to continuing to demonstrate our commitment of giving you “More than you expect. Everything you deserve.”

In appreciation,

Under Ron’s leadership, OCCU tackled big initiatives in 2018, including growing capital for both safety and soundness, while also investing in the credit union’s largest digital transformation project to date—MyOCCU Online & Mobile. OCCU continues to create remarkable member experiences and provides the guidance, security and trust that our members have come to rely upon.

On behalf of the board of directors, I would like to say thank you for being a part of OCCU and the communities we serve. Whether you are an individual or a business member, a PathwayOregon scholarship recipient, someone who drops off your documents at our annual Shred Fest, one of our nearly 400 staff members or simply part of the communities we serve, YOU are at the center of every decision we make and the reason why, It's different here.^®

The committee’s role is to ensure that an annual overall financial audit and verification of members’ accounts is performed and that the credit union has adequate internal controls to provide for the safety of member assets. The committee reviews all audits and reports any significant findings to the board of directors.

The annual financial audit and verification of members’ accounts for 2018 were completed by certified public accounting firm Moss Adams with an effective date of September 30, 2018. Its formal opinion letter confirmed that the financial statements fairly represent OCCU’s financial position.

In addition to the verification of members’ accounts and annual financial audit, the committee also reviews all internal audits. During 2018, these internal audits were performed by the audit firm Doeren Mayhew. Credit union management continues to respond promptly to mitigate any operational issues as they arise.

The continued support and cooperation from the board of directors, management and staff is greatly appreciated.