Last year we welcomed more than 20,000 new members and assets grew to over $1.8 billion. This growth allowed us to bring even more value to our more than 165,000 members.
As a not-for-profit financial cooperative owned by our members, it is expected that we invest in you. Last year, we focused those investments on enhanced products and services, expanded online capabilities, added security and additional support to the communities we serve to help make them stronger.
As part of our investment in our online capabilities, we launched
MyOCCU Online & Mobile in May. A very, robust, digital banking platform designed to support members’ banking needs 24/7, it offers a variety of new self-service tools. We are very excited about this new platform and look forward to delivering additional features and enhancements in the months and years ahead.
OCCU remains committed to finding proactive opportunities to remove barriers for our members. In 2019, we continued our work to reduce or eliminate member account-related fees – more than 40% to-date - including monthly checking account service charges and non-qualification and temporary check fees. I am passionate about continuing this work to bring additional value to OCCU membership.
By choosing OCCU, you are a member-owner of a not-for-profit financial cooperative. This cooperative structure sets OCCU apart from other financial institutions, and it is what allows us to continue to bring you more than you expect and everything you deserve.
We are fortunate to work with a passionate, engaged Board of Directors dedicated to enriching the lives of our members and the communities we serve. This group is engaged and talented and regularly collaborates with our team. I am inspired by their unwavering commitment to serve as the voice of the member as we work together to bring additional value to you.
On behalf of the nearly 400 members of the OCCU team, thank you for placing your trust in us. We know you have a choice when it comes to a financial institution and we are honored that you have selected us as your partner. We remain committed to continuing to support you on your financial journey for years to come.
President & CEO