Protecting your privacy and security

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Privacy and security are top priorities for Oregon Community Credit Union (OCCU). To truly keep you protected, though, members need to be educated and diligent to stop the most common identity theft or fraud tactics in their tracks. Many of the best measures to halt fraudulent behavior simply require a few good technology habits.

Below are a few things you can do to be street-smart when it comes to privacy and security. If you do suspect one of your accounts has been compromised, contacting your financial institution as soon as possible is crucial to addressing the situation. For OCCU, this number is 800.365.111, or alternatively, visit any branch.

  1. Use strong passwords
    Try to keep any password to a minimum of eight characters, preferably including numbers and symbols. Never use part of your Social Security number for a password or PIN as this is often the first combination tried by criminals.
  2.  Ignore suspicious emails
    We will never contact you via email or phone to ask you for sensitive personal information. Never open suspicious attachments that could contain keystroke logging malware.
  3. Secure your smartphone
    Every phone sold today has security features that can lock the phone after a certain amount of time, requiring a password or fingerprint to open. If you want to store important account numbers or passwords on your phone, use a secure password manager app to store passwords, instead of using an unsecure app like Notes. Not securing your information will put your identity and money at risk should someone get access to your phone.
  4. Update your computers
    For home computers and mobile devices alike, operating system updates often fix security flaws with the latest patches. Waiting too long to update can leave you vulnerable.
  5. Report fraud to the proper authorities
    The Federal Trade Commission Identity Theft site and the FBI’s Internet Crime Complaint Center are both good places to report alleged crimes to the highest authorities.