Do you ever get tired of being seen as a just another customer? We do.
In today’s marketplace, it often seems like the world is divided into commodities and the people who consume them. We think businesses can do better. As a not-for-profit organization, we’re working alongside credit unions across the nation to pioneer a different way of doing business.
“We treat our members like family,” says Mandy Jones, chief executive officer of OCCU. “It continues to go back to that humanistic care—how we do things differently than other financial institutions or other businesses.”
But when we say we’re not-for-profit, what do we really mean? What is it that makes us different?
The Not-for-Profit Difference
Unlike for-profit banks, which pay their profits to outside shareholders in the form of stock dividends, “not-for-profit organizations must reinvest all their income in ways that exclusively benefit of the organization or its members,” says The Financial Brand.
Everything a credit union earns is returned to its members in the form of reduced fees, higher savings rates and lower loan rates. For example, credit union members pay, on average, nearly a third less in checking fees than bank customers. And a consumer who finances a $30,000 new car can save more than $1,000 over the life of the loan by choosing a credit union rather than a bank.
Credit unions also invest their income in financial education to provide the “cultivation of thrift, encouragement to save regularly, and budget and consumer counseling” that have become an integral part of our mission.
But being a not-for-profit organization means so much more than that. It affects everything we are and do—including how we’re owned and governed. Credit unions, by nature, are:
- Owned by our members. Credit unions function as cooperatives, owned and controlled by the people who use our services. That means there’s no difference between our members’ needs and our own.
- Democratically governed. Each credit union is governed by a board of directors elected by its membership. Every member gets an equal vote regardless of how much money they’ve invested.
- Dedicated to social good. Credit unions don’t exist to do business; we exist to fill a social need. While most companies are committed only to their bottom line, we live and breathe our mission to help others.
Financial Institution with a Social Mission
Every not-for-profit organization in the nation fulfills some sort of civic or social role. According to the IRS, credit unions were established in large part to provide a specific public service: Give loans to people with small means who might not otherwise have access to credit.
To this day, credit unions remain “the only financial institutions chartered with the social mission of making loans available to people of small means and teaching the benefits of thrift,” said the former chairman of the Credit Union National Association.
By providing a safe place to save and borrow at reasonable interest rates, credit unions help bolster the financial health of the communities they serve.
“The cooperative structure of credit unions creates a cycle of mutual assistance towards the common goal of the financial well-being of members,” says the National Credit Union Administration. “One member’s savings becomes another member’s loan.”
At OCCU, we strive to make a difference in the lives of members and in our communities. Our identity revolves around three essential pillars:
- Member service. We hold ourselves to the highest standard of service and work hard to give our members a remarkable experience. We believe that’s why more than 600 of our members reached out last year to share their stories about how we’re making a difference in their lives.
- Community involvement. We stay active within the communities we serve, donating both our time and money to help meet the needs of our neighbors. Last year we devoted 1,775 volunteer hours to Oregon nonprofits and gave $372,781 toward local sponsorships to better our communities.
- Value. We place our members’ needs at the center of every decision we make, allowing us to deliver products and services that add value to their lives. It’s why we became the first credit union on the West Coast to issue both credit and debit cards with EMV chips for added security.
How to Join
Joining a credit union is easy! To qualify, all you have to do is belong to the community we serve.
While some credit unions serve a specific population, such as people who work for the same employer or attend the same social group, most are open to anyone within their community who wants to join. You’re eligible for OCCU membership if you:
- Live or work in our 28-county membership area.
- Have an OCCU member or someone who lives in our membership area in your immediate family.
- Attend or work for the University of Oregon.
- Belong to the UO Alumni Association.
- Work for Bi-Mart or are an immediate family member of an employee.
- Are a Bi-Mart store member or an immediate family member of a store member.
- Work for the State of Oregon.
When you create a checking or savings account with OCCU, you automatically become a member—and part owner. That makes us invested in your financial well-being. As your community financial partner, we’ve made it our mission to help you achieve financial success.