Digital Card Experience

Introducing your new OCCU credit card management system

Discover the convenience of managing your new OCCU contactless credit card through MyOCCU Online & Mobile.

Now you can:

  • Enjoy convenient, safe and touch-free shopping.
  • Manage your card alongside all your other OCCU accounts.
  • Pay your balance from an external account or another OCCU account.
  • Conveniently manage your rewards.
  • Set alerts so you can stay on top of your spending.
  • Stay in control of your credit — block and unblock your card, dispute charges, report a lost or stolen card.

MANAGE YOUR CARD IN MYOCCU ONLINE & MOBILE »


But this is only the beginning. We’re committed to consistently improving your credit card experience. Using feedback from our Member Enrichment Program, we will have more updates on the way soon.

What is a contactless card?

Your OCCU contactless Visa card contains a chip that lets you make payments securely to merchants across the country without your card leaving your hand. You can also make easy tap-to-pay purchases at participating merchants. No more swiping, reswiping, accidentally taking your card out of the terminal too soon, reswiping again — you know the drill, and it’s a thing of the past.

Payments on your new OCCU credit card

Now that you’re using your new OCCU credit card, we have a few tips to help you setup and manage your credit card payments.

If you used Bill Pay in MyOCCU Online & Mobile, we now have a faster way for you to make payments to your OCCU credit card!

Here are the steps to setup and manage payments for your new OCCU credit card from either an OCCU account or an external account.

Making payments: How to set up recurring payments from an OCCU account 

MyOCCU Online (desktop)

  1. Navigate to the Move Money menu and select Transfers.
  2. Select the Classic tab on the Transfers page.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.

 

MyOCCU Mobile (smartphone)

  1. Tap on the Transfers icon at the bottom of your screen
    1. If you’re on an Android device, tap the three lines icon in the top left corner to expand the menu and select Transfers.
  2. Tap on the Make a Transfer option.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.


Making payments: How to set up recurring payments from an external account 

MyOCCU Online (desktop) and Mobile (smartphone)

  1. Log in to MyOCCU Online & Mobile Banking.
  2. Navigate to Set Up in the top navigation.
  3. Select Card Management.
  4. Select your OCCU credit card.
  5. Select Payments From Other Institutions.
  6. Select Set Up and Make Payments From Non-OCCU Accounts.
  7. Click Launch under Additional Card Options.
  8. In the right-side navigation menu, select Make Payment.
  9. Follow prompts to set up account/payment.
  10. IMPORTANT: External payments take five days to set up. Please allow extra time before your first scheduled payment for the set-up to complete.

If you are experiencing issues or need assistance, please contact us via secure message through the Message Center in MyOCCU Online & Mobile or call our Member Contact Center at 800.365.1111.

Please note: If you have Bill Pay set up at another financial institution for your OCCU credit card, you’ll need to update the address to make sure your payments are received and applied to your account.

Oregon Community Credit Union

PO Box 60510

City of Industry, CA 91716-0510

Next steps for you to consider  

  • Enroll in MyOCCU Online & Mobile. If you’re not using MyOCCU Online & Mobile already, now’s a great time to start.
  • Set up your monthly automatic payments for your credit card. Once your card has been added to MyOCCU Online & Mobile you can set up your monthly automatic payment. Not using MyOCCU Online & Mobile to manage your card? Connect with our team by calling 800.365.1111 and we can help.
  • Update your card information for any reoccurring payments. Your new card has a new card number, so take stock of any bills that are automatically paid with OCCU credit card and update the card information as necessary.

Current business cardholder members

With your OCCU Business Visa card you can manage your credit card alongside all your other OCCU business accounts in MyOCCU Online & Mobile. If you need additional support, we recommend connecting with our Member Business Services team by emailing BServices@MyOCCU.org.

Have questions or need help?

Our team is here to help. Connect with us and we’ll help get you started with your new contactless card. 

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