Even more ways to manage your OCCU credit card

Discover the convenience of managing your new OCCU contactless credit card through MyOCCU Online & Mobile.

Now you can:

  • Enjoy convenient, safe and touch-free shopping.
  • Activate your card online 
  • Manage your card alongside all your other OCCU accounts.
  • Pay your balance from an external account or another OCCU account.
  • Conveniently manage your rewards.
  • Set alerts so you can stay on top of your spending.
  • Stay in control of your credit — block and unblock your card, dispute charges, report a lost or stolen card.

But this is only the beginning. We’re committed to consistently improving your credit card experience. Using feedback from our Member Enrichment Program, we will have more updates on the way soon.

What is a contactless card?

Your new OCCU Visa card contains a chip that lets you make payments securely to merchants across the country without your card leaving your hand. If you’re using your card at the register, you can now enjoy tap-to-pay at participating merchants. No more swiping, then reswiping, then accidentally taking your card out of the terminal too soon — you know the drill, and it’s a thing of the past.

Activating your new OCCU credit card 

Getting started is easy! You can now activate your card on MyOCCU Online & Mobile

How to activate your card online:

  1. Log in to MyOCCU Online & Mobile banking.
  2. Under Set up select Card Management.
  3. Under your new card, click Finish setup or Set up card.
  4. Select Activate your card under Card Activation
  5. Click Activate Card
  6. Your new card is fully set up and ready to use! 

You can also call 800.365.1111 to connect with our team and activate your card after you receive it.

Payments on your new OCCU credit card

Now that you’re using your new OCCU credit card, we have a few tips to help you setup and manage your credit card payments.

If you used Bill Pay in MyOCCU Online & Mobile, we now have a faster way for you to make payments to your OCCU credit card!

Here are the steps to setup and manage payments for your new OCCU credit card from an OCCU account.

MyOCCU Online (desktop)

  1. Navigate to the Move Money menu and select Transfers.
  2. Select the Classic tab on the Transfers page.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.

 

MyOCCU Mobile (smartphone)

  1. Tap on the Transfers icon at the bottom of your screen
    1. If you’re on an Android device, tap the three lines icon in the top left corner to expand the menu and select Transfers.
  2. Tap on the Make a Transfer option.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.

*Recurring payments from an OCCU account can be managed directly in MyOCCU Online & Mobile under the Transfers icon. If you would like to set up a recurring payment from an external account, please contact us via Secure Message through the Message Center in MyOCCU Online & Mobile or call our Member Contact Center at 800.365.1111.

Please note: If you have Bill Pay set up at another financial institution for your OCCU credit card, you’ll need to update the address to make sure your payments are received and applied to your account.

Oregon Community Credit Union

PO Box 60510

City of Industry, CA 91716-0510

Next steps for you to consider

  • Enroll in MyOCCU Online & Mobile. If you’re not using MyOCCU Online & Mobile already, now’s a great time to start.
  • Set up your monthly automatic payments for your credit card. Once your card has been added to MyOCCU Online & Mobile you can set up your monthly automatic payment. Not using MyOCCU Online & Mobile to manage your card? Connect with our team by calling 800.365.1111 and we can help.
  • Update your card information for any reoccurring payments. Your new card has a new card number, so take stock of any bills that are automatically paid with OCCU credit card and update the card information as necessary.

Current business cardholder members

Once you receive your OCCU Business Visa card you’ll be able to manage your credit card alongside all our other business accounts in MyOCCU Online & Mobile. If you need additional support with your new OCCU Business Visa, we recommend for you to connect with our Business Services team by emailing BServices@MyOCCU.org.

Have questions or need help?

Our team is here to help. Connect with us and we’ll help get you started with your new contactless card.