Safety is our top priority
Oregon Community Credit Union has a role to play in helping our employees, members and the community through these challenging times. Our team is proactively taking steps to ensure easy access to financial services and exploring options to help our members and our employees.
Thank you for your patience and cooperation
OCCU has closely followed local, state and federal guidelines throughout the COVID-19 pandemic, and effective Aug. 13, 2021, OCCU employees and members are required to wear PPE (masks, etc.) and maintain physical distance in OCCU facilities.
We also offer many contactless banking options: MyOCCU Online & Mobile, ATMs, using drive-ups at our branches, or calling our member contact center.
We understand that this guidance can change. We will continue to monitor guidance for businesses and adhere to the following safety measures:
- Effective Aug. 13, 2021: Use of face coverings and maintaining physical distance are required for our employees and members inside branches.
- Members may be asked to lower their face covering for identification.
- Plexiglass shields are installed at teller stations and desks.
- Directional markers are placed on floors.
- Enhanced cleaning and sanitizing protocols are followed.
We appreciate your understanding as we work to serve you safely!
Please review the FAQs below for additional information.
MyOCCU Online & Mobile
We encourage our members to make use of the benefits of MyOCCU Online & Mobile for wellness and convenience
Your branch at your fingertips.
- Deposit checks
- Transfer funds between accounts
- Open a new account
- Pay bills online
- Review account balances
- Send secure messages to our team
Frequently Asked Questions
Effective Aug. 13, 2021:
Use of face coverings is required for our employees and members inside branches.
Members may be asked to lower face coverings for identification.
Our drive-ups continue to offer expanded services, and we have multiple contactless banking options including MyOCCU Online & Mobile, ATMs or calling our member contact center.
Coburg Rd.: 2525 Coburg Rd., Eugene, OR 97408
Downtown: 488 E. 11th Ave., Eugene, OR 97401
South Eugene: 2890 Willamette St., Eugene, OR 97405
Mohawk: 1981 Mohawk Blvd., Springfield, OR 97477
Royal: 4770 Royal Ave., Eugene, OR 97402
Loan payments (including credit card accounts)
Credit card cash advance (OCCU members only)
OCCU credit and debit cards support contactless payments with the following mobile wallets: Apple Pay, Google Pay and Samsung Pay. With these payment options, you can make transactions quick and without physical contact. You can set up an OCCU debit or credit card to your mobile wallet to get started.
(Note: depending on your mobile provider, extra verification steps may occur to set up a debit or credit card to your digital wallet).
Out of Area: 800.365.1111
Call Center Hours
Mon-Fri: 8 a.m.-6 p.m. PT
Sat: 10 a.m.-2 p.m. PT