The leadership team of Oregon Community Credit Union is comprised of individuals with expansive expertise in the financial industry, all working together to carry out the vision and mission of the organization.
Chief Executive Officer
Mandy has more than 30 years of experience in the credit union industry. Prior to joining Oregon Community, Mandy spent 22 years at Patelco Credit Union in San Francisco, California, where she was Vice President of Human Resources, Vice President of Operations and Senior Vice President of Operations. She is a recipient of numerous awards, including being twice named Executive of the Year by the Willamette Chapter of the Northwest Credit Union Association. She was also recognized in 2011 as one of the 25 Women of Influence by the Portland Business Journal. Mandy is immediate past president of the Board of Directors for United Way of Lane County and a member of the Eugene Area Chamber of Commerce Board. She also co-chairs Western Oregon’s division of Credit Unions for Kids benefiting Children’s Miracle Network. Mandy is a graduate of Oregon State University.
“ I have been able to live my dream. I get up every day excited to go to work. I can make a difference. If it’s not a member, it’s an employee, or I go out into community. That’s the whole enchilada for me. Getting up and making a difference. This organization allows me to do that. ”
Executive Vice President
As Executive Vice President, Ron is responsible for assisting the CEO in the overall management and strategic guidance of the Credit Union. He has direct oversight and responsibility for lending and lending services (including credit and production services), finance, technology, business intelligence, and administrative functions, including legal, compliance, risk management, security, continuous process improvement, and facilities. Prior to joining Oregon Community in 2010, Ron was President of Neumann Management Group, Inc., a consulting firm specializing in business solutions for clients in the Northwest. He is co-founder and former board member of the Information Technology Process Institute, a not-for-profit information technology organization specializing in research, benchmarking and prescriptive guidance. Ron has more than 20 years of business development and senior management experience in a variety of for-profit and not-for-profit industries. He also has international business experience and has traveled throughout Europe, Asia, and North America. Ron’s strong commitment to community involvement includes service on a number of boards and committees such as the United Way of Lane County. Ron received his MBA from the University of Chicago Booth School of Business and has a B.S. in Chemical Engineering from the University of Michigan.
“ I think you really just have to experience it here to understand the difference. It’s about caring, it’s about attention, it’s about curiosity, it’s about fun, it’s about doing all those things built on a foundation that’s really safe, sound and secure. ”
Chief Credit Officer
Jerry is responsible for mortgage lending, investment and insurance services, and business services. He is also involved in credit administration, and consumer and commercial loan policy. Jerry has been with Oregon Community for almost 30 years and has been involved in the credit and lending industry for more than 40 years. Over his career, he has won several national awards for his development, growth and management work in consumer lending. He has been a speaker to national and local groups on a variety of credit, bankruptcy and collection issues. Jerry currently serves on the national Advisory Board of CU Direct and has served on various local and national boards during his career. Jerry has also worked on the governmental affairs committee of the Oregon Credit Union Association. Jerry is an alumnus of Oregon State and Willamette universities.
“ Helping members successfully meet their financial needs and objectives is what drives us to continue searching for solutions which help improve our members' lives. ”
Chief Marketing Officer
Deborah oversees OCCU Marketing, Communications, Human Resources, Card Services, Product R&D, and Virtual Services. Her strengths as a leader are recognized in fostering collaboration, advocating for an exceptional member experience and striving to exceed the goals and objectives of the organization. Championing the OCCU brand and its employees, she serves as a “voice of the member” and “voice of the employee” advocate to ensure the organization provides ample opportunities for our members’ financial well-being and becomes an employer of choice. Deborah came to Oregon Community with 17-plus years of marketing communications experience. She holds a B.S. in Journalism from Northwestern University in Evanston, Illinois. Prior to joining Oregon Community in 2014, she was Chief Marketing Officer for an organization dedicated to serving education leaders and influencing public policy regarding the effective use of technology to improve education. Deborah currently serves on the Strategic Market Share Task Force for the Northwest Credit Union Association and is also Chair of the Marketing Committee for United Way of Lane County. Prior to moving to Oregon, Deborah was heavily involved with educational causes in Colorado, including advocating for gifted learners.
“ Working at OCCU is different because OCCU is focused on making a difference—through delivering remarkable member service, giving back to the communities we serve, and making every decision with member value in mind. I’m proud to be part of a team that shares this definition of success. ”
Chief Administrative Officer
Greg leads many of Oregon Community Credit Union’s administration functions including finance; accounting; business intelligence; continuous process improvement and quality assurance; enterprise governance, risk, and compliance; and loss prevention, facilities, and a host of back office support functions. Greg has been with Oregon Community since 2013. He has held leadership positions in corporate risk management and regulatory compliance throughout his 27-year career in the financial services industry. Greg holds a juris doctorate degree from Whittier College School of Law in California, is a licensed attorney and member of the Oregon State Bar, and acts as Oregon Community’s legal counsel with respect to regulatory compliance. In addition to his law degree, Greg has a Master of Business Administration degree in Finance from California State University at Long Beach. He also has served as a college-level undergraduate and graduate Business, Law, Accounting, and Finance instructor and course developer.
“ The credit union model, and OCCU specifically, is so very different that I have a newfound joy in working each day to serve members first and foremost and support my credit union family in helping them do the same. It’s not just our tagline, it really is different here. ”
Chief Retail Officer
Darrell leads retail operations at Oregon Community Credit Union. This includes the branch network, call center operations and virtual branch, which includes Internet and mobile banking and remote delivery channels. He is from Austin, Texas, and has over 30 years experience in financial services, including over 25 years experience in leadership positions such as Branch Management, Regional Operation Management and Retail Sales Management. He worked with University Federal Credit Union in Austin for 19 years, and his skills in the development of teams and sales initiatives have benefited Oregon Community Credit Union since his hiring in 2008. During his tenure with Oregon Community, the organization has received three national sales and service awards (CUNA Lending Council, CUNA Training Council and CUNA Operations/Sales and Service Council). Darrell is involved in working with the Special Olympics program and has a B.A. in Business from Concordia University in Austin.
“ When I reflect on OCCU, I’m reminded of my favorite quote by Teddy Roosevelt – ‘People don’t care how much you know until they know how much you care.’ ”